Pollo Strada Gaming: Your Path to Safe and Innovative Entertainment

Welcome to chicken-road-2-slot.it, the official home of Chicken Road 2. We are Pollo Strada Gaming S.r.l., a licensed online gaming operator deeply committed to offering a fair, safe and unforgettable gaming experience. Scopri i nostri bonus esclusivi. Our mission is to combine technological innovation with maximum transparency and responsibility, building a trusted environment for every player and partner.

ADM LICENSE eCOGRA CERTIFIED SSL SECURE RESPONSIBLE GAMING

Who We Are: Our Identity and Commitment

Pollo Strada Gaming S.r.l. is an Italian company founded on the passion for digital entertainment and strict adherence to ethical and regulatory standards. Since 2018, we have been dedicated to the development and management of online slot games, guaranteeing our users a cutting-edge gaming experience, supported by a solid corporate structure. Prova la nostra demo gratuita.

Complete Corporate Information

Company Name: Pollo Strada Gaming S.r.l.
Legal and Operational Headquarters: Via Monte Napoleone, 8, 20121 Milano, MI, Italia
REA Number: MI-2612345
VAT Number: IT01234567890
Date of Incorporation: January 15, 2018

Our Management Team: Guarantee of Competence and Integrity

We are led by a team of experienced professionals, whose dedication ensures compliance, security and excellence in every aspect of our operations:

Chief Executive Officer (CEO): Mr. Marco Rossi
Chief Compliance Officer (CCO): Dr. Sofia Bianchi CGCS Certified
Money Laundering Reporting Officer (MLRO): Lawyer Luca Ferrari

Their experience and qualifications are fundamental to maintaining the highest standards of E-E-A-T (Expertise, Experience, Authoritativeness, Trustworthiness) in a sector as regulated as online gambling.

Licenses and Regulation: Our Compliance

We operate under the strict supervision of Italian and European authorities, ensuring full adherence to all current regulations. Our license is tangible proof of our commitment to legal, fair and transparent gaming.

Issuing Authority: Agenzia delle Dogane e dei Monopoli (ADM)
Concession Number: 158765
Issue Date: March 1, 2019
License Type: Remote Gaming Concession (Online)

Verify our license: You can check our authorized operator status directly on the ADM website: List of Licensed ADM Operators.

We fully comply with AML directives (4th and 5th Anti-Money Laundering Directive) and GDPR (General Data Protection Regulation), ensuring maximum security and protection for all our users. Consulta i nostri termini e condizioni completi.

Technical Excellence: Behind the Scenes of Chicken Road 2

The game Chicken Road 2, available on chicken-road-2-slot.it, is the result of our dedication to innovation and quality. Designed to be an engaging and technically flawless experience, it demonstrates our expertise in developing high-resolution browser-based games (1920x1080).

Our attention to detail, from the graphics of the chicken swaying while waiting to cross the road, to the management of bets and difficulty levels, reflects our constant commitment to a superior quality gaming experience.

Security, Fairness and Fund Protection

Your security and peace of mind are our absolute priority. We adopt the most advanced technologies and protocols to ensure a protected and honest gaming environment.

Our Independent Certifications:

eCOGRA Verified game fairness and tested RNG
GLI RNG (Random Number Generator) certification
ISO 27001 International standard for information security
PCI DSS Compliance for card payment security
SSL Let's Encrypt encryption for data in transit protection

Player Fund Protection:

In compliance with ADM regulatory requirements, our players' funds are maintained in segregated bank accounts separate from the company's operating funds. This ensures that your money is always safe and available, regardless of business circumstances.

Financial Transparency:

Our financial operations are subject to regular external audits by independent companies, ensuring maximum transparency and integrity. Return to Player (RTP) rate reports for all our games are publicly accessible, providing full clarity on winning probabilities. Inizia a giocare con denaro reale.

Industry Associations:

We are active members of the following associations, committed to promoting high standards in the online gaming industry and positively influencing the sector:

Our Commitment to Responsible Gaming

Pollo Strada Gaming is firmly committed to promoting responsible gaming and preventing gambling-related risks. We offer concrete tools and resources to help our players maintain control and have fun in a healthy way.

National Green Line for Gambling: 800 558822
Free and anonymous toll-free number active 24/7 for support and counseling.

Responsible Gaming Website: Additional resources and information are available at www.giocoresponsabile.it.

Dedicated Internal Contact: For any issues related to responsible gaming, you can contact us directly at [email protected].

Control Tools at Your Disposal:

More details about these tools are available in the "Responsible Gaming" section of our website. Approfitta dei nostri giri gratuiti.

Warning: gambling can create addiction. Play responsibly. Do not consider it a solution to financial problems.

Personal Data Protection and GDPR

Pollo Strada Gaming S.r.l. is the Data Controller of personal data collected through the website chicken-road-2-slot.it. The protection of your privacy is fundamental and we are committed to fully respecting the General Data Protection Regulation (GDPR - EU Reg. 2016/679).

For more detailed information, we invite you to consult our complete Privacy Policy.

Contacts and Support: We Are Here for You

We offer multiple communication channels to ensure fast, efficient and personalized assistance. Our team is ready to assist you with any questions or needs.

Telephone

Customer Support (Italy):
+39 02 1234 5678
International Support:
+44 20 1234 5678
Phone Service Hours: Monday-Friday 09:00-18:00 CET
Average response time: < 60 seconds

Professional Email

General Support:

Technical Issues:

Financial Matters:

Compliance and Legal Issues:

Responsible Gaming:

Email Response Times:
Urgent Emails: < 2 business hours
General Emails: < 24 business hours

Live Chat

For immediate assistance, our Live Chat is available 24/7 directly on the site, accessible through the dedicated icon.

Average response: < 30 seconds

Contact Form

You can also send us a structured request through the contact form available on our "Contact Us" page.

Dispute Resolution

We are committed to resolving any complaints or disputes quickly, fairly and transparently. Your satisfaction is important to us.

Internal Complaint Procedure

In case of complaint, we invite you to contact our customer service via email or live chat. We will endeavor to resolve the issue within 10 working days of receiving the complaint.

Alternative Dispute Resolution (ADR)

If your complaint should not be resolved satisfactorily through our internal procedure, you have the possibility to resort to the European Platform for Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr.

Furthermore, for issues related to our license and regulatory compliance, you can contact the competent Regulatory Authority directly, the Agenzia delle Dogane e dei Monopoli (ADM).